My Voice Services powered by Celerius

Managed Business Communications

Business Communications Built Around How Your Business Works.

My Voice brings business calling, professional desk phones, desktop and mobile apps, intelligent call routing, messaging, reporting, and multi-location communications together in one professionally managed solution — backed by Celerius.

  • Business calling across desk, desktop, and mobile
  • Intelligent routing, queues, and call-flow design
  • Implementation, monitoring, and support by Celerius
Business user on a My Voice video call with headset and My Voice branded mug

One Platform. Complete Service.

My Voice is the platform. My Voice Services is everything Celerius puts behind it.

The technology your employees use matters. So does the design, deployment, carrier coordination, support, and ongoing management that keeps it working for the business.

My Voice icon

The Platform

My Voice

Our cloud VoIP and unified communications platform gives users the tools they need to communicate from the office, at home, or on the road.

  • Desk phones, desktop apps, and mobile apps
  • Auto attendants, ring groups, queues, and routing
  • Voicemail, SMS, reporting, and call recording
  • Multi-location and remote-user communications
My Voice Services

The Managed Service

My Voice Services

Celerius designs, implements, and supports the complete communications environment so your business is not left managing disconnected phone, carrier, and network vendors.

  • System design, provisioning, and deployment
  • Number porting and carrier coordination
  • Call-flow changes, user changes, and ongoing support
  • Network readiness, call-quality troubleshooting, and escalation

My Voice Capabilities

Everything you expect from a modern business phone system — built into My Voice.

My Voice is configured around your users, departments, locations, call flows, and customer experience rather than forcing the business into a generic phone-system configuration.

Auto Attendants & Routing

Direct callers quickly to the right person, department, queue, or location with professional call handling.

Ring Groups & Queues

Handle higher call volume, distribute calls intelligently, and reduce missed opportunities.

Mobile & Desktop Apps

Give users full business phone functionality whether they are at their desk, at home, or on the road.

Voicemail to Email

Keep messages visible and actionable so important follow-ups do not get buried.

Call Recording & Reporting

Gain insight into call volume, response times, trends, and user activity.

SMS & Team Messaging

Support modern customer and internal communication with messaging options.

CRM & App Integration

Connect communications to business workflows where it makes sense.

Multi-Location Support

Unify offices, remote staff, and departments into one manageable communication system.

Business Outcomes

Built to improve how your business operates.

A modern phone system should do more than make and receive calls. My Voice is designed to help your team respond faster, improve the customer experience, and give leadership better visibility into communication activity.

What better communications can deliver

  • Capture more opportunities by reducing missed calls
  • Improve response times with intelligent routing
  • Support hybrid and remote teams seamlessly
  • Deliver a better customer experience every time someone calls
  • Gain visibility into performance and call activity
  • Scale easily as your business grows

We design around

  • Your business structure and departments
  • Call volume and usage patterns
  • Remote, mobile, and in-office users
  • Integrations and reporting requirements
  • Locations, growth plans, and customer experience

Configured Around Your Business

One communications platform. Built around your workflows.

My Voice is configured around how your organization actually communicates — your users, departments, locations, business hours, queues, call flows, and management requirements.

The result is a business phone system designed around the business, not a generic configuration you have to work around.

The Celerius Advantage

The service behind My Voice is what makes it complete.

My Voice Services combines the platform with the engineering, deployment, carrier coordination, monitoring, and ongoing support needed to keep communications reliable and easy to manage.

What Celerius manages

  • System design, user provisioning, and phone deployment
  • Number porting, carrier coordination, and routing changes
  • Call-quality troubleshooting across voice, firewall, LAN, and ISP paths
  • Moves, adds, changes, call flows, queues, and user updates
  • Ongoing support and vendor escalation when an issue crosses platforms

Already Have a Phone System?

We can support the transition without forcing a rushed replacement.

If you are using 3CX or another business phone platform, Celerius can assess what is working, what is creating friction, and whether the right next step is optimization, continued support, or a move to My Voice.

Celerius is a 3CX Gold Partner. Existing 3CX customers can continue to rely on our 3CX design and support expertise. Learn about our 3CX services.

Common reasons businesses call us

  • Missed calls or poor call flow
  • Remote users need better phone access
  • Call quality complaints
  • No useful reporting or visibility
  • Outdated hardware or hard-to-manage systems
  • Too many vendors involved in one communications problem

Phones for My Voice

Professional business phones for My Voice.

Choose from proven desk and hospitality phones for executives, everyday users, reception areas, common spaces, and specialized environments.

Yealink T85W business phone
Yealink logo

Yealink T85W

Premium smart media phone with a large touchscreen.

Fanvil X7 business phone
Fanvil logo

Fanvil X7

High-performance enterprise IP phone for modern business.

Snom D865 business phone
Snom logo

Snom D865

Advanced IP phone with superb HD audio and intuitive interface.

White Fanvil H6W hotel phone
Fanvil logo

Fanvil H6W (Hotel Phone)

Elegant and reliable hotel phone with Wi-Fi connectivity.

And many more. My Voice supports a broad range of professional business phones. Celerius helps select, provision, and support the right devices for each role.

Ready to Evaluate My Voice?

See whether My Voice is the right fit for your business.

We’ll review your current phone system, users, call flow, devices, remote-work needs, and support requirements.

Request a Business Phone Assessment